Delivery Information

Your item(s) will be delivered to you by Royal Mail or DPD.

All orders for UK delivery will be sent using either Royal Mail or DPD which usually takes 1-3 days but please allow up to 5 working days.

For Next Day Delivery all orders MUST be placed before 1pm, any orders placed after this time will not be delivered until the 2nd working day.

For all other orders that will be sent on the standard delivery service, they will be sent out the same day providing the order is placed before 1pm.

Any order that qualifies for Free Delivery, these items will be sent out by our standard delivery method.

Postage Charges

Standard Delivery 2 to 3 working days (but please allow up to 5 working days) – £3.99

Next Day Delivery  – £6.99

Free Delivery over £30.00 (Excluding shipping costs). This will be sent via our standard delivery service.

Returns

Under the distance selling regulations you have the right to cancel an order up to 14 working days after you receive your goods.

Postage charges from ourselves to you and from yourselves to us are not refundable unless the wrong order, faulty or damaged items have been received.

Please get in touch with us using the contact from on this website and we will get the return request processed quickly for you.

Proof of postage may be required for any order returned.

Items should be returned to Cake Craft, Unit 6 Monks Brook Industrial Park, School Close, Chandlers Ford, Hampshire, SO53 4RA.